Effective October 12, 2026

These Terms of Service (the "Terms") are a binding agreement between you and REIDTECH, LLC ("Venuley", "we", "us") governing your use of the Venuley website and app (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a business, you represent that you have authority to bind that business, and "you" refers to the business.

What Venuley is

Venuley is software that helps wedding venues manage bookings, staff schedules, vendor lists, and vendor certificates of insurance ("COIs"), and lets couples share vendor information with the venue they have booked. Venuley is a tool. It does not provide insurance, legal, or financial advice, and it does not verify that any certificate of insurance is genuine or that any vendor is actually insured.

Accounts

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You must provide accurate information and keep your password secure. You are responsible for everything done under your account.

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Venue owners may invite team members and set their access level. You are responsible for the people you invite.

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Couples and collaborators are invited by a venue and use the Service for free. Their access is limited to the wedding they were invited to.

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You must be at least 18 to use the Service.

Subscriptions, free trial, and billing

Venue accounts require a paid subscription after a free trial. Couples and collaborators are never charged.

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Free trial: new venue accounts get a 30-day free trial with full access. A payment method is required to start the trial.

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Automatic renewal: when the trial ends, your subscription begins and the payment method on file is charged automatically at the price shown when you signed up, and then again at the start of each billing period, until you cancel.

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Notice before charging: we will email you before your trial ends and before you are first charged, so you can cancel if you do not wish to continue.

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Cancelling: you can cancel at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period; you keep access until then. We do not provide refunds for partial periods, except where required by law.

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Price changes: we may change prices with at least 30 days' notice by email. Continuing to use the Service after a price change takes effect means you accept it.

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Failed payments: if a payment fails, we may suspend access to the venue account until payment is made. Your data is retained during suspension.

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Taxes: prices exclude any applicable sales tax or VAT, which will be added where required.

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Billing is processed by Stripe and is also subject to Stripe's terms.

Your content

You keep ownership of everything you enter into or upload to the Service — venue details, wedding information, vendor records, certificates, and staff records ("Your Content"). You grant us a limited license to store, process, display, and transmit Your Content only as needed to provide the Service to you and the people you share it with.

You are responsible for having the right to enter the information you enter, including the personal information of couples, team members, staff, and vendors. When you turn on reminder emails to couples or vendors, those emails are sent on your behalf, and you are responsible for their contents being appropriate.

Certificates of insurance

The COI features track documents and dates you or your vendors provide. Venuley does not verify coverage, contact insurers, or guarantee that a certificate is valid, current, or sufficient for your needs. Automatic date extraction from uploaded certificates is a convenience and may be wrong; always confirm dates before relying on them. You remain solely responsible for your venue's insurance requirements and for deciding which vendors may work at your venue.

Acceptable use

You agree not to:

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Use the Service to break the law or to infringe anyone's rights.

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Enter false information, impersonate anyone, or upload forged or altered certificates.

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Attempt to access another venue's data, probe or disrupt the Service, or reverse engineer it.

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Use the Service to send spam or unsolicited messages.

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Resell or sublicense the Service without our written permission.

Availability and changes

We work to keep the Service available, but it is provided "as is" and may be interrupted for maintenance or reasons outside our control. We may add, change, or remove features. If we discontinue the Service entirely, we will give venue owners at least 30 days' notice and a way to export their data.

Termination

You can delete your account at any time from Settings. We may suspend or terminate accounts that violate these Terms, with notice where practical. On termination, your right to use the Service ends; we will delete Your Content within a reasonable period, except where we must retain it by law.

Disclaimers and limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY CERTIFICATE OF INSURANCE TRACKED IN THE SERVICE IS VALID.

TO THE FULLEST EXTENT PERMITTED BY LAW, REIDTECH, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE — INCLUDING ANY LOSS ARISING FROM A VENDOR'S LACK OF INSURANCE OR AN INCIDENT AT YOUR VENUE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnity

If you are a venue owner, you agree to defend and indemnify us against claims arising from Your Content, your use of the Service, or your violation of these Terms, including claims by couples, vendors, staff, or guests of your venue.

Governing law and disputes

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Tennessee, and you consent to their jurisdiction. Before filing a claim, you agree to contact us at saasoftware.reid@gmail.com and attempt in good faith to resolve the dispute for 30 days.

General

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest remains in effect. We may update these Terms; for material changes we will notify venue owners by email at least 14 days before they take effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale.

Contact

REIDTECH, LLC, 135 Liscom Drive, Maryville, TN 37804

saasoftware.reid@gmail.com